Sorensen & Schade Chrysler Dodge Jeep Ram

"Thanks Dean, I really appreciate the professional, easy going but informative and helpful approach you have had during this process (in truth, I have not found this with other Jeep dealers in this area and have refused to do business with them).   You responded to my many questions quickly, directly and completely while answering my specific questions (amazingly this has not been true with the other dealers), and in the manner that I had requested (via e-mail, with written quotations).   The result is I have driven 60 miles to order from you rather than dealers much closer to my location in Lakeland".

Bill Smith-Lakeland, Fl

Bill Smith,Original Solutions Company Inc

 

Dear Dean,

 I just wanted to let you know that I really appreciate the timely manner in which you responded to my questions. I am having such problems lately wondering why it is so hard to find anyone to do business with that will show their customers that they want & appreciate their business.  But you are right on top of that. You made me feel like I had already met you in person and had a satisfactory service done by you and your company. I did watch your FUNNY & CRAZY videos that you sent for my entertainment and I think that you are the boss of this company??  If you're not then your boss was pretty smart for hiring you to take care of business & his/her customers.  Great job & God bless to you.

 

Cindy--Citra, Fl.

      I wanted to take the opportunity to thank you so much for your
absolute and total professionalism and kindness in helping us
select our car.  We did not feel pressured, as we have in the past.
      Both Jack and myself were VERY impressed with how highly you spoke of your boss and your place of employment.  What a welcome change!
      In about 4 years we will be in the market for a new car Dean, so
we will be seeing you again.  Until then stay healthy and happy.

                                                            Very truly,
                                                           

Jack and Ginny-Ocala, Fl

Hi Dean,
Purchasing the Liberty from you was the most pleasurable
car-buying-experience anyone would ever have! Complete satisfaction
would be an understatement - thanks to you. In the future, if I (or
anyone I know) need(s) a car, I would have no alternative but to
recommend you and your dealership. Best Regards,

Sharif-Melbourne, Fl

We had a great experience with the purchase of our Sebring Limited Convertible in February.

Dean Nelson was on the lot immediately to help us. Let us take a test drive and answered all our questions. He was very knowledgeable also polite and courteous. He also helped us get the car delivered back to Missouri where we live.

Next time I'm in Lake Wales I may have to buy another car from Dean.

Josie H-Missouri

Hello Dean,

 

Thank you so much for following up and sending me the Hyundai Tucson owners manual. You absolutely made my car buying experience enjoyable. I am so very happy with my purchase! I have to admit that I had second thought about trading in my Subaru after having it for ten years, but once I made the deal and drove the Tucson home it has performed beyond my expectations and has many safety features. Finding this car online was my good fortune.  I feel that I got the best price offered anywhere through your internet car sales service. Thank you again for your courtesy and professional service.

 

Yours truly,

 

Diane D.--Orlando, Fl

"RK - Winter Haven, FL"

Hello Dean, Wanted to let you know that I received the warranty refund check from your office this week. Thanks for the timely response!  I appreciate the way all the paperwork was handled very promptly.  It was well worth it to travel from Memphis for the great deal I got on the Dodge Grand Caravan!  Everything about the Dodge Grand Caravan was exactly as described on the phone and there were no surprises. Dean Nelson was excellent at answering all my questions and finalizing the paperwork. Thanks to Wayne, Jason and Dean!  You have my permission to use any or all of this email for advertising purposes. Thanks again, D Hale Memphis, TN

We really appreciate the level of service given by Sorensen Schade Chrysler Dodge Jeep.  We were in a very bad position with our trades.  We visited two other dealerships nearby that viewed our situation as impossible.  Dean made our deal work and we got the car we really wanted.  We know now there is no need to shop around.  This is the second time we have purchased from this dealership and will make them our first stop in the future.

RK - Winter Haven, FL

"Dear Sir:

 

In order to achieve success in difficult economic times it is important to recognize valuable members of a corporate team.  Mr. Dean Nelson, Mr. Mark Mader and Mr. Wayne Brokaw are examples of gentlemen that exemplify the positive qualities that make up such a team.  They are dedicated, hardworking and professional.

 

These gentlemen project a "can do" attitude to the customer.  They are honest, caring individuals who create a feeling of trust within the purchaser.  It is due to this outstanding, conscientious, attention to detail, work ethic that I will recommend your dealership to any and all that will listen.

 

You are indeed blessed to have such quality people in your employ!"

 

F. Daniels-Venice, Fl

"Dean, ...I thought the purchasing process was a breeze compared to other dealers I have dealt with in the past.  It was definitely well worth my trip from Columbia, SC to come down and pick up my 2009 Dodge Ram 1500 crew cab from you!  It is a beautiful truck and I couldn't be happier with my purchase!!!  Thanks again for your help and attentiveness..."


Marcus Turner- Columbia, South Carolina.

Marcus Turner

Hi Dean,

The truck drove beautifully on my trip back to Apopka. This was hands down the the best car buying experience I have ever had. You are a skilled professional that I would highly recommend without hesitation. My three boys love "Daddy's Big Red Truck".

Thank you again for all the extra time and effort!

Best wishes and Semper Fi!

Tommy B - Apopka, FL